services

services

mvnopartners in-depth industry experience and unrivalled capability means we can supply models, processes and solutions that have been successfully deployed in the field. Our technology platform, consultancy, interim management and full operational support services can be customised to meet your requirements.

mvnopartners' clients include Motorola for Europe, the Middle East, Africa and the Americas, Vodafone (Netherlands), BT (UK), O2 (UK) and T-Mobile (UK) in addition to a number of major retailers and potential MVNOs. Key to these client engagements was our experience and expertise in building, launching and managing MVNO businesses as well as our solid experience of working with and for Mobile Network Operators (MNOs). Our strong leadership team has launched and operated two major MVNOs for British Telecommunications plc and Kingston Communications plc. We work with major brands across many territories who like the fact that our offering has been fully proven in the field of operations.

mvnopartners provides a fully-comprehensive service to develop, launch and manage a MVNO or we can provide interim resource and services to suit your requirements, such as:

  • Interim management services across the whole range of MVNO build and operate activities
  • Airtime contract negotiation and agreement
  • Support for MVNO permanent team recruitment
  • Channel set-up & management
  • Proposition development
  • Product development and management
  • Customer service design and Implementation
  • Customer care management
  • Logistics capability set-up and management
  • Credit control (tailored by proposition and brand)
  • SIM and number management
  • Business change management
  • 3rd-party supplier selection support and management
  • End-to-end training
  • Core network design, build and management